The Absolute Best Credit Union in Lubbock [Updated 2024]

Over the years, I've had plenty of experience with various credit unions in the area, and I'm excited to share my findings with you. After reviewing eight different options, it's safe to say that I have a pretty good idea of what makes a great credit union in Lubbock.

So, if you're looking for a financial institution that can meet your needs and provide excellent customer service, keep reading to find out which one I believe is the best credit union in Lubbock.

Texas Tech Credit Union

Highlights
Competitive rates
Advanced technology
Friendly staff
Fast loan processing

The first thing that caught my attention was their competitive rates. I mean, who doesn't like to save money? Plus, their advanced technology is a game-changer. It's not every day you find a credit union in Lubbock that has cutting-edge technology like they do.

But what truly sets Texas Tech Credit Union apart is their staff. I was greeted with a smile and felt welcomed right away. They were knowledgeable and helpful, making the whole process smooth sailing.

And let's talk about loan processing time for a minute... it was fast! No waiting around for days on end wondering if you'll get approved or not. They made the entire process painless, which is something I'm sure we can all appreciate.

Overall, if you're looking for a credit union in Lubbock that provides exceptional service, advanced technology, and fast loan processing times, then look no further than Texas Tech Credit Union. It's safe to say they have earned their spot as one of the best credit unions in town!

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Westex Federal Credit Union

Highlights
Friendly staff
Quick responses
Long-time users

First of all, I must say that the staff at Westex Federal Credit Union is incredibly friendly. They greeted me with a warm smile and were more than happy to answer any questions I had about their services. Their quick responses to my queries made me feel valued as a potential customer.

What impressed me the most was the number of long-time users who spoke highly of the credit union's services. This speaks volumes about the quality of service they provide to their members.

The process of opening an account was seamless and hassle-free, and the staff guided me through every step. The interest rates offered by Westex Federal Credit Union are also competitive compared to other credit unions in Lubbock.

Overall, I found Westex Federal Credit Union to be an excellent choice for anyone looking for a reliable and trustworthy credit union in Lubbock. Their friendly staff, quick responses, and satisfied long-time users make it clear that this credit union is doing something right.

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WesTex Federal Credit Union

Highlights
Customer Service
Fast and Efficient
Easy to Access
Reliable
Great for Long-Term Use

First and foremost, their customer service was exceptional. The staff was welcoming, knowledgeable, and made sure to address all my concerns with utmost care. They were also fast and efficient in handling my requests, making the process a breeze.

The convenience of WesTex Federal Credit Union is unparalleled. It's easy to access, whether you're on foot or by car. Plus, they offer online banking that is user-friendly and offers a great range of services.

What impressed me the most about WesTex Federal Credit Union is their reliability. They are known for being consistent in their services, which is crucial when it comes to managing finances.

Lastly, if you're looking for a credit union that can serve you well in the long term, WesTex Federal Credit Union is an excellent option. Their commitment to their members' financial wellbeing is admirable and reassuring.

Overall, I highly recommend WesTex Federal Credit Union as one of the best credit unions in Lubbock. With its top-notch customer service, efficiency, accessibility, reliability, and long-term benefits - it's definitely worth checking out!

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Capital Federal Credit Union

Highlights
Competitive rates
Good customer service
Convenient online banking

First of all, I was impressed by the competitive rates that they offer. As someone who likes to see their money grow, this is definitely a plus. But it's not just about the numbers - I also found that the customer service at Capital Federal Credit Union was top-notch. The staff were friendly and knowledgeable, making me feel like my financial needs were in good hands.

Another highlight for me was their convenient online banking system. Let's face it - we're all busy and sometimes don't have time to physically go into a branch. With Capital Federal Credit Union's online banking, I can access my account from anywhere and take care of my banking needs on my own schedule.

Overall, my visit to Capital Federal Credit Union left me with a positive impression. While there are other credit unions in Lubbock worth exploring, I would recommend giving this one a try. Their combination of competitive rates, good customer service, and convenient online banking make them a standout option for anyone looking for a reliable credit union in Lubbock.

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Prosperity Bank

Highlights
Friendly staff
Quick service

Upon arriving, I was greeted by a friendly staff who were more than willing to assist me with my needs. The atmosphere was welcoming and the decor was impressive. The waiting area was cozy and had a relaxing ambiance that made me feel at ease.

The staff members were knowledgeable about their offerings and services, which made it easy for me to get the information I needed quickly. Their service was prompt, efficient, and precise. I couldn't have asked for better service!

What impressed me most about Prosperity Bank is their commitment to customer satisfaction. The staff went above and beyond by answering all of my questions and addressing any concerns I had.

Overall, if you're looking for a credit union in Lubbock that values quick service and has a friendly staff, then Prosperity Bank is definitely worth considering! They've got some great financial products on offer too!

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Ashley Laycock | Mortgage Loan Officer | Revolution Mortgage

First off, let me tell you that Ashley is the real deal. Her knowledge of mortgages and her ability to explain complex topics in a simple way is impressive. She made me feel like I was her only client and gave me the attention I deserved. Plus, her office is decorated so well that I considered asking her to decorate my own home! All in all, if you're looking for a mortgage loan officer who's knowledgeable, approachable, and has an eye for design, Ashley Laycock is your gal!

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Viva First

First of all, let me say that Viva First is the crown jewel of credit unions in Lubbock. From the moment I walked in, I was greeted with a warm smile and a welcoming atmosphere. The staff were knowledgeable and friendly, answering all my questions without hesitation.

But what really set Viva First apart from other credit unions was their innovative approach to financial services. They offer a wide range of products and services that cater to different needs and preferences. Plus, their online banking platform is top-notch, making banking on-the-go a breeze.

Overall, I highly recommend Viva First for anyone looking for a credit union that offers excellent service and value. Trust me, you won't regret it!

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ALLIANCE Credit Union

I have to say, I was impressed with their modern and welcoming atmosphere. The staff were knowledgeable and friendly, which made me feel at ease as I explored their various services. From checking accounts to loans, ALLIANCE Credit Union had it all. Plus, their mobile app is top-notch! Overall, I would definitely recommend ALLIANCE Credit Union for anyone looking for a credit union in Lubbock that provides excellent service and convenience.

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